Introduction

Rose and Thistle Property Ventures Limited (“we", “us", or “our"), respects your privacy and is committed to protecting your personal data. This privacy policy provides information on how we handle your personal data when you ‘Register’ or ‘Contact us’, which is designed to collect your information to interact with you and offer services to you.

 Purpose of This Privacy Policy

This privacy policy aims to give you information on how Rose and Thistle Property Ventures Limited collects and processes your personal data through your use of ‘Register’ or ‘Contact us’, particularly focusing on the limited data we collect: name, email, phone number, occupation and, property preferences.

Controller

Rose and Thistle Property Ventures Limited is the controller and responsible for your personal data collected through the ‘Register’ or ‘Contact us’.

Contact Details

Our full details are:

Full name of legal entity: Rose and Thistle Property Ventures Limited

Email address: info@rosethistleproperty.com

Postal address: Unit 4 Clifford Court, Parkhouse Estate, Carlisle, CA3 0JG

Telephone number: 01249 471108

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first.

The Data We Collect About You

We collect a very limited amount of personal data, which includes:

Identity Data: This includes your username and occupation.

Contact Data: This includes your email address and phone number.

We do not collect any Financial Data, as our platform does not process payments or handle financial transactions.

How Is Your Personal Data Collected?

We collect data from and about you through direct interactions when you:

Register to use ‘Register’ or ‘Contact us’.

How We Use Your Personal Data

We will only use your personal data for the purposes for which we collected it, which primarily includes providing you property services.

Specifically, we use your data to:

Offers of accommodation if you are looking to rent.

Offer management services if you are a landlord.

Data Extraction for Platform Improvement

In our efforts to continuously improve our services, we may extract aggregated data from our system relating to user activities. This could include usage and activity statistics. It's important to note that this extraction would be solely for internal analysis to enhance our platform's functionality and overall user experience. No personal data identifying individual users would be used for these analyses unless explicitly agreed upon by the users.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered or disclosed.

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have the right under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or transfer of your personal data. If you wish to exercise any of the rights set out above, please contact us.